Terms of service

Last updated: 14/04/2026

This website is operated by Kōmbu. Throughout the site, the terms “we”, “us”, and “our” refer to Kōmbu. Kōmbu offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any Services.

We reserve the right to update or change these Terms of Service at any time. Your continued use of the website following any changes constitutes acceptance of those changes.


Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in your use of the Service.


Products and Information

We aim to ensure that all product descriptions, images, and information are accurate. However, we do not guarantee that all content is error-free, complete, or current at all times.

Kōmbu products are intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Any information provided on this website is for general informational purposes only and should not be considered medical advice.

You should consult a qualified professional before using any supplement if you have concerns about your health.


Orders and Payments

We reserve the right to refuse or cancel any order at our discretion. This may include cases where we suspect fraudulent activity or unauthorised transactions.

All prices are displayed in GBP (£) unless otherwise stated and are subject to change without notice.

Payments are processed securely through third-party providers. We do not store full payment details on our servers.


Shipping and Delivery

We aim to process and dispatch orders promptly. However, delivery times are estimates and may vary depending on location and external factors outside of our control.

Kōmbu is not responsible for delays caused by carriers, customs, or other third parties.

Further details are available in our Shipping Policy.


Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Please review this policy before making a purchase to understand your rights and our process.


Intellectual Property

All content on this website, including text, images, branding, logos, and design, is the property of Kōmbu or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, or use any content without our prior written permission.


User Conduct

You agree not to misuse the website or Services. This includes attempting to interfere with the site’s functionality, uploading harmful code, or using the site for unlawful purposes.


Third-Party Services and Links

Certain content, products, or services available via our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant or have any liability for third-party materials or services.


Limitation of Liability

To the fullest extent permitted by law, Kōmbu shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or any products purchased through the website.

We do not guarantee that the Service will be uninterrupted, secure, or error-free.


Indemnification

You agree to indemnify and hold harmless Kōmbu from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.


Termination

We may terminate or suspend access to our Services immediately, without prior notice, if you breach these Terms of Service.


Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the UK.


Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date.


Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: Kombuhealth@gmail.com